Return & Refund Policy
Thank you for choosing Ecomaxy. We want to ensure that you are completely satisfied with our services. This Return & Refund Policy outlines our guidelines for returns and refunds.
- Services:
We offer a 15-day refund period for our services. If, within 15 days of your purchase, you are not satisfied with the services provided by Ecomaxy, you may request a refund. To initiate a refund, please contact our customer support team with your order details. We will review your request and process the refund accordingly.
Please note that refunds for services are applicable only within the 15-day period from the date of purchase. After this period, refunds will no longer be provided. Additionally, any services rendered or work completed during the refund period may be subject to partial deductions from the refund amount.
- Digital Products:
Please be aware that we do not accept refunds for digital products. Once a digital product has been purchased and delivered, it is considered non-refundable. We encourage you to review the product details and specifications carefully before making a purchase.
- Exceptions:
There may be certain circumstances where refunds are not applicable, such as:
Customized Services: If you have availed our services for customizations or specific requests tailored to your business, these services may not be eligible for refunds.
Violation of Terms: Refunds may be denied if we find that you have violated our terms of service or engaged in any fraudulent activities.
- Contact Us:
If you have any questions or concerns regarding our Return & Refund Policy, please feel free to contact our customer support team. We are here to assist you and address any issues you may have.
Note: This Return & Refund Policy is applicable only to purchases made directly through the Ecomaxy website. For purchases made through third-party platforms, please refer to their respective refund policies.
Ecomaxy reserves the right to update or modify this Return & Refund Policy at any time without prior notice. It is recommended to review this policy periodically for any changes.
Effective Date: May 22, 2023